Privacy Policy
This website & associated electronic communications are operated & owned by Love Find Company Pty Ltd. Love Find Company Pty Ltd operates www.engagedcreative.com.au as well as sub-domains located at www.instagram.com/engaged_creative/, https://www.facebook.com/engagedcreative/. All these website, mobile and tablet sites are referred to as the ‘website’ in this privacy policy.
These terms and conditions were last updated on 30 October 2026
This policy has been produced with reference to the guidelines set out by the office of the Federal Privacy Commissioner, Australia. For more information visit www.privacy.gov.au We will only collect, us, disclose & manage this information in accordance with these guidelines & this privacy policy.
PURPOSE OF THIS POLICY
This privacy policy applies to the collection, use, disclosure & management of information buy Love Find Company Pty Ltd, including personal information collected via our websites. By using the websites, subscribing, contacting, purchasing, &/or receiving Love Find Company Pty Ltd support and products, you are taken to have read & agreed to the collection, use, disclosure & management of your personal information in accordance with this privacy policy. This privacy policy applies to all persons who interact with us, including those who are advertisers, represented brands, &/or subscribers to our good or services & registered & unregistered users of Love Find Company Pty Ltd services. We reserve the right to make changes to our privacy policy when required. Please refer to the date of when the policy was last updated. The updated policy will be effective immediately after it is posted on our websites. We will alert you to such changes by updating the privacy section of our website, & encourage you to check this page regularly.
WHAT PERSONAL INFORMATION DO WE COLLECT?
If you choose to contact us, Love Find Company Pty Ltd will collect your contact details and any other information you choose to provide. Our website server automatically collects navigational data, including the type of browser you are using, your IP address, the URL you have come from, and the time you spent on our site, your domain type and server. This kind of information is collected by almost all commercial websites, using cookies. Our cookies do not capture or track any personal information. You may elect to set your computer so that cookies are not placed on your browser.
GENERAL COLLECTION OF INFORMATION
If Love Find Company Pty Ltd do ask you for information, Love Find Company Pty Ltd will endeavour to say which information we require and which information is optional. You may choose not to provide Love Find Company with any personal information.
HOW IS YOUR PERSONAL INFORMATION USED BY US?
If you have “opted in” to receive our marketing and other communications, we may inform you of products available on our website and other matters. If you later decide you no longer wish to receive these communications you may “unsubscribe” using the link provided in our emails or by contacting our Privacy Officer (see contact details below). Love Find Company Pty Ltd may use your information for other purposes outlined at the time it is collected, or for purposes which can reasonably be inferred from the circumstances in which the information is supplied. We may also keep and file information.
WILL YOUR PERSONAL INFORMATION BE GIVEN TO ANYONE ELSE?
Love Find Company may disclose information to third parties to whom we contract out specialised functions (e.g. technology service providers and electronic payment organisations). These services may be based in various countries. We take steps to ensure that all our contractors keep such information confidential and use it only to provide the services required by us. Disclosures may also need to be made to law enforcement agencies, government agencies, courts or external advisors in accordance with legal requirements.
USE OF ARTIFICIAL INTELLIGENCE (AI) AND TRANSCRIPTION
We use artificial intelligence tools provided by third parties (AI tools) in our business and in delivering our services. These currently include Anthropic (Claude), OpenAI and Google (Gemini). We only use AI tools where the law allows and where it is necessary for our business operations.
We may use AI tools to:
analyse and process information;
create, edit and review content and code;
improve and streamline our services and operations;
automate routine tasks and communications;
support quality assurance; and
help us respond to enquiries and provide customer support.
Information you give us in the course of receiving our services may be processed by these providers so that we can deliver those services. Some providers may store or process information outside Australia.
Calls, workshops and sessions may be recorded and transcribed using transcription tools. We will always tell you before a session is recorded or transcribed.
Where we use AI tool providers, we take reasonable steps to make sure they handle your personal information in line with privacy law, including by having terms in place that require them to protect it. We will not enter your personal information into any AI tool that uses that information to train its AI models.
Information generated or inferred by AI tools about an individual is treated as personal information. Every right described in this privacy policy applies whether or not AI tools are used. When we use AI tools with personal information:
Human oversight: a member of our team reviews any decision that may significantly affect you before it is made.
Staff training: our team is trained to understand the limitations of AI tools and to check outputs before they are relied upon.
Security: we take reasonable steps to keep your personal information secure when we use AI tools.
If you have questions about how we use AI tools, please contact us using the details at the end of this policy.
ACCESS TO AND CORRECTION OF YOUR PERSONAL INFORMATION
You have a right to seek access to information Love Find Company Pty Ltd holds about you. Love Find Company Pty Ltd may charge you for the cost of providing such access. You also have a right to ask us to correct information that is inaccurate, incomplete or out of date. If you have any concerns or complaints about how we handle your personal information, or if you have any questions about this policy, please contact our Privacy Officer. If we fail to respond within 30 days or if you are dissatisfied with our response, you may make a complaint to the Office of the Australian Information Commissioner.
IS YOUR PERSONAL INFORMATION STORED SAFELY?
Love Find Company Pty Ltd take reasonable steps to safeguard information held by us from unauthorised access, destruction, use, modification or disclosure. Our IT systems are password protected and comply with security standards. Paper files are stored in premises that are locked when unattended.
COLLECTION
You may visit our websites anonymously. You do not have to tell us who you are, or reveal any personal identically information to us. Love Find Company Pty Ltd defines ‘personal identifiable information’ as *but not limited to) any specific data that discloses you as an individual, such as your name, age e-mail address, mailing address, phone number, billing & shipping information &/or credit card information. We do not collect sensitive information. ‘Sensitive information’ is defined as racial or ethnicity information, political opinions or associations, criminal records or health information. When visiting our websites, our servers automatically record basic information. Love Find Company Pty Ltd defines ‘basic information’ as data about usage, such as the type of internet browser and operating system you are using, the date, time & duration of your visit, & the pages you viewed. This basic information is anonymous & does not identify you as an individual. It will not be combined with personal identifiable information. This basic information is collated & analysed to allow Love Find Company Pty Ltd to better understand you & how our websites are being utilised. At times our websites will use ‘cookies’. A cookie automatically assigns you a unique user ID or a session ID. A cookie, by itself, cannot be used to identify an individual. It identifies your computer to our servers when you visit our websites. It will not be combined with your personal identifiable information. At any time, you are able to set your browser to notify you &/or refuse the use of cookies.
As necessary, Love Find Company Pty Ltd collects personal identifiable information from you when you:
Register, interact &/or follow our websites,
Subscribe to receive newsletters &/or alters,
Contribute material on our websites,
Respond to surveys or research,
Participating in promotions & competitions on our websites,
Contact us or our service providers for any reason including, but not limited to reporting a problem with the websites, request further services, or seek assistance,
Apply for a position of employment with us, &/or
If you do not provide us with identifiable information, then Love Find Company Pty Ltd will be unable to supply tailored information or services. You acknowledge that any personal identifiable information that you provide to Love Find Company Pty Ltd is your own information &/or information which you have been authorised to provide us with.
USE AND DISCLOSURE
The information we collect from you, including personal information and basic information about how you use our website, may be used to:
verify your identity;
deliver our services and tailor them to your needs;
communicate with you by email, phone, post or any other lawful method;
process billing and payment transactions;
send you updates about your order or services, using the email address you gave us;
develop and improve our website and services, including by collecting feedback about who uses our website and what they are interested in;
customise our content, advertising and marketing; and
support our business operations using AI tools, as set out in the section on AI and transcription.
We will not sell your personal information. We will not give or transfer it to any third party without your consent, except in the circumstances listed below.
We may disclose your personal information to a third party only when:
you consent to the disclosure;
the third party is a service provider who helps us deliver our services or run our business, such as technology providers, payment providers and AI tool providers, and they are required to protect your information and use it only for that purpose;
we are required or authorised to do so by law;
we reasonably believe there is a threat to someone’s life or health; or
our business is sold to, or merged with, another entity.
PROTECTION
Any information provided to Love Find Company Pty Ltd (both personal identifiable information & basic information) is stored & held under general acceptable standard of technology & operation security in order to protect this information from loss, misuse, alteration, or destruction. Only a limited number of authorised personnel are provided access to personally identifiable information & these personnel will treat this information as confidential. Despite these precautions, we cannot guarantee that any & all unauthorised access to your personal identifiable information will be prevented.
ACCESS TO INFORMATION
If you want to access, review, correction, or update your personal identifiable information, you may contact us at Love Find Company Pty Ltd with the subject being ‘privacy’. In your request, please include your full name, e-mail address, mailing address & telephone number & state clearly what information you would like to access, review, correct, or update. We will respond to your request as soon as reasonably practicable. We may not grant access to your personal identifiable information for the following reasons:
Doing so would have an unreasonable impact on the privacy of others,
If the request for access is frivolous or vexatious, &/or
For legal reasons.
If access is denied, Love Find Company Pty Ltd will provide the reasons for such decisions.
DATA MOVEMENT
At times, personal identifiable information collected from our websites may be transferred between our offices or data storage facilities located in Australia or internationally. Our websites are viewable & can be hosted anywhere in the world. By using our websites, you voluntarily consent to the trans-border (interstate & international) transfer & hosting of information.
THIRD PARTY WEBSITES, ADVERTISERS & REPRESENTED BRANDS
Love Find Company Pty Ltd website provide links to third party websites, advertisers, & represented brands. These websites are beyond our immediate control. We do not accept any responsibility for their activities, & we advise you to view third party websites, advertisers, & represented brands’ terms & conditions & privacy policies before using their websites & disclosing information.
CHILDREN’S PRIVACY PROTECTION
Protecting the privacy of children, especially in an online environment is vital to Love Find Company Pty Ltd. Our websites are not intended for users under sixteen years of age. We do not knowingly collect personal identifiable information from user under the age of sixteen. Users under the age of sixteen are prohibited to submit personal identifiable information to us, & from using our services.
TERMS AND CONDITIONS
Please refer to our terms & conditions section to establish use, disclaimers, & limitation of limitation of liability for our websites.
COMPLAINTS
If you believe we have breached the privacy act our our privacy policy you may complain to us by contacting Love Find Company Pty Ltd. Please include your full name, e-mail address, mailing address, phone number, & clearly describe your complain. We will share your information with the relevant people & parties who can assist in investigating the complaint, determine whether a breach has occurred & respond to the complaint. We will take any privacy complaint seriously. We will respond as soon as reasonably practical. We will advise you of the next steps in resolving your complaints.
If you remains dissatisfied, you can make a formal complaint with the Office of Australian Information Commissioner at www.oaic.gov.au
REVISIONS TO THIS PRIVACY POLICY
Love Find Company Pty Ltd may revise this privacy policy from time to time. We will include a notice on this Website alerting you when any such revisions have been made.
CONTACT US
If you have any comments or questions regarding Love Find Company Pty Ltd’s websites privacy policies, please email us at hello@engagedcreative.com.au
Love Find Company Pty Ltd
ABN: 85 619 120 839